物流政策

Last updated: November 11, 2026
最后更新：2026年11月11日

Guixin Ritual (归心礼事) ships physical orders from Lu’an, Anhui, China, with SF Express.

归心礼事的实物订单由中国安徽省六安市发出，承运方为顺丰速运（SF Express）。

United States / 美国

We ship only to the 48 contiguous United States and the District of Columbia.

我们仅配送美国本土 48 州和华盛顿哥伦比亚特区。

Method: Standard Shipping
Shipping fee: $7.90 USD
Carrier: SF Express
Estimated transit time: 7–12 business days after the order has shipped

配送方式：Standard Shipping
运费：$7.90
承运方：顺丰速运
预计时效：订单发出后 7–12 个工作日

We do not ship to Alaska, Hawaii, Puerto Rico, Guam, U.S. military addresses (APO, FPO, or DPO), or P.O. Boxes. These addresses have no shipping rate and the order cannot be completed at checkout. Please use a street address in a supported area.

我们不配送阿拉斯加、夏威夷、波多黎各、关岛、军方地址（APO、FPO 或 DPO），以及邮政信箱（P.O. Box）。这些地址在结账时不会显示运费，也无法完成下单。请使用可派送地区的街道地址。

South Korea / 韩国

Shipping to South Korea is currently available at the following rates, shown at checkout:

韩国目前可以配送，运费如下，结账时以页面显示为准：

표준: 14,000 KRW
특급: 26,000 KRW

Transit times for South Korea are shown at checkout.

韩国时效以结账页显示为准。

Order processing / 发货准备

We typically prepare and hand orders to the carrier within 1–3 business days, excluding weekends and public holidays in China. Transit time starts after the order ships.

我们通常在 1–3 个工作日内完成配货并交给承运方，不含中国的周末和公众假日。在途时效从订单实际发出后起算。

Tracking / 物流跟踪

After your order ships, we will send tracking information when it is available.

订单发出后，我们会在有运单号时发送物流跟踪信息。

Customs and import taxes / 关税与进口税

The shipping fees listed above cover transportation only. They do not include any prepaid import tax or other duties the carrier may assess. If such charges apply, they are handled under the carrier’s rules and may be non-refundable.

以上运费仅包含运输费用，不含承运方可能预收的进口税或其他关税。如产生此类费用，将按承运方规则处理，且可能不予退还。

Returns / 退货寄回

If a return is approved, the item must be shipped back to us at our warehouse in Lu’an, Anhui, China. Please contact us first by email at shaolinyandi@gmail.com or by WhatsApp at +1 778-325-5199 for the return address and instructions. Do not send the package back before we confirm. Unless we tell you otherwise, you are responsible for the return shipping cost and for any customs charges on the return shipment.

退货申请获准后，顾客需将商品寄回我们位于中国安徽省六安市的发货仓库。请先通过邮件 shaolinyandi@gmail.com 或 WhatsApp +1 778-325-5199 联系我们，取得退货地址和具体安排后再寄出，请勿自行寄回。除非我们另行说明，退货运费以及寄回过程中可能产生的关税由顾客承担。

Undeliverable or incorrect addresses / 地址有误或无法投递

Please make sure your shipping address is complete and accurate. We are not responsible for delays or failed delivery caused by an incorrect or incomplete address. If a package is returned because it could not be delivered, please contact us so we can help arrange a solution. If an order is placed to an address we do not serve, including a P.O. Box, we may cancel the order and refund the payment.

请确保收货地址完整、准确。因地址错误或不完整造成的延误或投递失败，我们不承担责任。如包裹因无法投递被退回，请联系我们协商处理。若订单寄往我们不派送的地址（包括邮政信箱），我们可能取消订单并退款。

Damaged or missing items / 损坏或少件

If your order arrives damaged, defective, or incomplete, please contact us by email at shaolinyandi@gmail.com or by WhatsApp at +1 778-325-5199 with your order details and photos. For returns and refunds, see our Refund Policy.

如收到的商品有损坏、缺陷或少件，请将订单信息和相关照片通过 shaolinyandi@gmail.com 或 WhatsApp +1 778-325-5199 发给我们。退换货与退款安排见退款政策。